A Coffee Cooperative

Meet CoopeTarrazú, a coffee cooperative committed to quality and sustainability. More than 60 years supporting coffee growers in Costa Rica, providing a positive impact on the community and the environment.

Since 1960, to speak of CoopeTarrazú is synonymous with quality coffee but also with promoting economic and social development in the region of Los Santos, Costa Rica.

On October 13, 1960 a group of 228 producers founded CoopeTarrazú, whose drive led to the consolidation of the organization, which currently groups close to 5,000 producers, who depend on coffee to support their families.

Our coffee is cultivated between 1,200 and 1,900 meters above sea level in ideal climate and soil conditions for the crop. From here we encourage good environmental and social practices that give unique characteristics to our bean.

Coffee remains the central axis of CoopeTarrazú and the Los Santos Zone. Around it, personalized attention services are developed for coffee growers, as well as complementary commercial businesses that generate employment and benefits to the community.

Our Mission

Generate integral wellbeing for our coffee growers, collaborators, clients and their families, producing sustainable development.

Our Vision

National leader and international reference in the transformation and innovation of the coffee industry and excellence in the management of products and services.

Transparency

We encourage genuine and open communication, with actions that are consistent with our philosophy and that materialize in a timely accountability to the different counterparts.

Continuous Improvement

We practice a culture of optimization focused on providing high quality services and products, ensuring the satisfaction of our stakeholders.

Service Attitude

We guarantee an experience of excellence and service in all our interrelations, satisfying the needs and expectations of our public, within a framework of empathy, courtesy and kindness.

Honesty

We generate trust by acting with rectitude, congruence, adhering to legality and ethics.

Commitment

We take on the challenge of doing our best in facilitating our products and services to achieve organizational goals.

Solidarity

We promote mutual support and the common good among the different sectors of the population and the communities that host them.

Organization

CoopeTarrazú is an organization with more than 4,650 associates. For every 15 associates, a proprietary delegate is appointed, thus forming the General Assembly, whose function is to approve the policies of the Cooperative, as well as to decide the destination of the surpluses and prizes in the economic, productive and commercial exercise.

Board of Directors

The Board of Directors is primarily responsible for guiding and directing the cooperative, ensuring that the rules established in the bylaws and applicable regulations are complied with, as well as carrying out the decisions made by the General Assembly of Delegates.

Oversight Committee

The Supervisory Committee is responsible for thoroughly reviewing and supervising all of the Cooperative's accounts and transactions. Its primary objective is to ensure that decisions and actions taken by internal bodies are in full compliance with laws, regulations, the Bylaws and the Corporate Governance Code.

Education Committee

The Education Committee is responsible for supervising and effectively managing the educational processes, training programs and training within and outside the Cooperative, being in charge of the coordination, direction, follow-up and evaluation of such activities.

Gender Committee

Responsible for making visible and sensitizing the members of the cooperative of the importance of maintaining an attitude of equity and empathy with respect to gender, which allows a greater presence before the different publics, achieving a greater participation in the political and operative processes of the cooperative.

Arbitration Board

It is responsible for reviewing, analyzing and correcting any differences that may arise between the Cooperative and its members in a prompt and timely manner, ensuring respect and cordiality, for the welfare of the Cooperative.

CoopeTarrazú Statute

The CoopeTarrazú Statute is the document that establishes the rules, principles, and guidelines governing the cooperative's operations. It defines the rights and duties of members, the organizational structure, the governing bodies, and the basis for transparent, democratic, and supportive management. This document is an essential guide to understanding how decisions are made and how the cooperative's development is built collectively.

Renovated: August 2025

COMPLAINT HANDLING AND DUE PROCESS REGULATIONS

It regulates how complaints should be received, analyzed and resolved within the cooperative, guaranteeing confidentiality, impartiality and respect for due process for all parties involved.

REGULATION OF DUTIES, RIGHTS AND ORGANIZATIONAL CONDUCT

It establishes the ethical principles, responsibilities and behaviors expected from all the people who are part of our cooperative, promoting a harmonious and respectful work environment.

Suggestion Box

This suggestion box is an open space for members, collaborators, and the general public to share ideas, comments, and suggestions for improvement. Your participation allows us to strengthen communication, improve processes, and continue building a more accessible, transparent, and participatory cooperative.

Application Form for Assistance – Social Welfare Fund

The CoopeTarrazú Education and Social Welfare Committee is making the financial aid application form available to provide support to members and employees who need it.

Using this form, you can submit your application along with the required documentation, which will be reviewed in accordance with the guidelines established by the Committee.

We invite you to download, complete, and submit the form for the relevant procedure.